Order Processing Time

  • Orders placed between Monday and Friday will be processed within 24 hours.

  • Orders placed after 12:00 PM on Friday through Sunday will be processed on the next business day (Monday).

Delivery Timeframes

Once your order has been processed, it will be shipped using your preferred trusted courier service. Delivery times may vary depending on your location:

  • Within 100 km of our farmhouse: Delivery within 24 hours once shipped.

  • Outside 100 km of our farmhouse: Delivery within 48 hours once shipped.

  • Remote or outlying areas: Delivery may take between 72 hours and up to 7 days.

Please ensure you provide a daytime physical address. We may be able to deliver to P.O. Boxes, but a physical address is preferred for prompt service.

Shipping Costs

  • Shipping rates are determined based on the courier service used.

  • You will be responsible for all courier fees.

  • If you’re not satisfied with the shipping cost, please contact us to explore alternative arrangements.

Can I Collect My Order?

Yes, collection is welcome from any of our farmhouses nationwide—subject to stock availability. Kindly contact us in advance to confirm collection details.